Shipping


All items ship from the United Kingdom.

..........................................................................................................................................


DOMESTIC SHIPPING - Within the United Kingdom

All UK orders are sent with Royal Mail Special Delivery - A tracking number number will be provided to you once dispatched. 

Please note that at the current time Royal Mail are experiencing some delays, mostly caused by the global pandemic. They are not currently offering any time guarantees on their deliveries so your order may take a little longer than usual, we thank you for your patience at this time.

Any issues that may possibly (but unlikely) occur with the delivery of your package will be dealt with and resolved by us. If you have any concerns about your delivery, please first check your tracking information provided and if you need further assistance please get in touch with us, using the form provided on the contact page and we will do our best to resolve any issues you may have (including contacting Royal Mail on your behalf if needed and/or replacing any lost or damaged parcels shipped within the uk).

..........................................................................................................................................


INTERNATIONAL SHIPPING


IMPORTANT - International customers please read carefully!

BY PLACING AN ORDER FOR INTERNATIONAL DELIVERY YOU ARE AGREEING THAT YOU FULLY ACCEPT THESE TERMS AND CONDITIONS.

If your country is not showing up in the shipping options then unfortunately we do not offer shipping there at this time.

Items are shipped from the United Kingdom using Royal Mail International Tracked Delivery. You will be provided with a door to door tracking number once your order has shipped. Upon entering your country the delivery is taken over by the national post service within your country. IMPORTANT - If you do not have faith in your countries current national mail service to successfully deliver your parcels please do not place an order.

International shipping is often subject to delays.

Currently International deliveries are taking longer than usual. For example if ordering from USA or Canada your parcel will take a minimum of a 3 weeks to arrive and could be up to 2 months. European deliveries can take 2-8 weeks right now. Do Not place an order for International delivery if time frame is an issue!!

International orders are non refundable.

You, the customer are responsible for any duties/taxes/import fees to your country.


When choosing to place an order for International delivery you are agreeing that you accept the terms provided and that any delays or issues with the parcel once within your country are to be dealt with between you and your mail carrier.

FOR EXAMPLE: If you require shipping to USA your order will be shipped with Royal Mail International, upon entering your country, delivery of your package will then be taken over by your national postal service, eg. USPS. By choosing to place an order for International delivery you are agreeing that any delays or issues with the parcel once it has arrived within your country are to be dealt with between you and USPS, using the tracking number provided. Once your parcel has entered your country we no longer have any control over it and are unable to make usps go any quicker. If you are uncomfortable with the potential risks of International shipping or with the  current competency of your country's mail service please do not place an order.

Again: BY PLACING AN ORDER FOR INTERNATIONAL DELIVERY YOU ARE AGREEING THAT YOU FULLY ACCEPT THESE TERM AND CONDITIONS.


..........................................................................................................................................


GENERAL SHIPPING NOTICE

Occasionally all mail delivery services experience delays. Once dispatched these postal delays are out of our control. Please note that many countries have experienced extreme backlogs within the mail service due to the global pandemic (reasons cited as including staff shortages and extreme economical circumstances) - Please bear this in mind when placing an order and be willing to accept this with patience and kindness. IF you require an item by a specific set date please get in touch before placing an order so we can advise you if this is possible, thank you.

If your country is not appearing in the shipping options unfortunately we are not shipping to that country at this time. Feel free to get in touch (using the contact page) if you would like a further update and we will get back to you as soon as we are able.