Shipping

All items ship from the United Kingdom.

IMPORTANT - International customers please read carefully before placing your order. 


BY PLACING AN ORDER FOR INTERNATIONAL DELIVERY YOU ARE AGREEING THAT YOU FULLY ACCEPT THESE TERMS AND CONDITIONS.


INTERNATIONAL SHIPPING

Items are shipped with Royal Mail International Tracked. You will be provided with a door to door tracking number once your order has shipped. Upon entering your country the delivery is taken over by the national post service within your country. 

If ordering from any other country you are accepting that International shipping is sometimes subject to delays. When choosing to place an order for International delivery you are agreeing that you accept the terms provided and that any delays or issues with the parcel once within your country are to be dealt with between you and your mail carrier.

FOR EXAMPLE: If you require shipping to USA your order will be shipped with Royal Mail International, upon entering your country, delivery of your package will then be taken over by USPS. By choosing to place an order for International delivery you are agreeing that any delays or issues with the parcel once within your country are to be dealt with between you and USPS, using the tracking number provided. Once your parcel has entered your country we no longer have any control over it and are unable to make usps go any quicker. If you are uncomfortable with the potential risks of International shipping or with the competency of your country's mail service please do not place an order.

Again: BY PLACING AN ORDER FOR INTERNATIONAL DELIVERY YOU ARE AGREEING THAT YOU FULLY ACCEPT THESE TERMS AND CONDITIONS.


DOMESTIC SHIPPING - Within the United Kingdom

All UK orders are sent with Royal Mail Special Delivery - A tracking number number will be provided to you once dispatched. 

Please note that at the current time Royal Mail are experiencing some delay, caused by a the global pandemic. They are not currently offering any time guarantees on their deliveries so your order may take a little longer, we thank you for your patience at this difficult time.

Any issues that may possibly (but unlikely) occur with the delivery of your package will be dealt with and resolved. If you have any concerns about your delivery, please first check your tracking information provided and if you need further assistance please get in touch  with us, using the form provided on the contact page and we will do our best to resolve any issues you may have (including contacting Royal Mail on your behalf if needed and/or replacing any lost or damaged parcels shipped within the uk).


GENERAL SHIPPING NOTICE

Occasionally all mail delivery services experience delays. Once dispatched these postal delays are out of our control. Please note that many countries have experienced extreme backlogs within the mail service  due to the 2020 global pandemic (reasons cited as including staff shortages and extreme economical circumstances) - Please bear this in mind when placing an order and be willing to accept this 2ith patience and kindness. IF you require an item by a specific set date please get in touch before placing an order so we can advise you if this is possible, thank you.